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Join our talent community and discover how you can make a difference at NEON. We have a commitment to the community we serve, and to our employees who help us achieve our success. For consideration of any open position, we invite you to click on your area of expertise and then click on the available positions in your field. If we have an open opportunity, we will take you to where you can apply for that position.
NEON offers a competitive compensation and benefits package and National Health Services Corps loan repayment opportunity.
NEON is an Equal Opportunity Employer.
At NEON, the needs of our customers are and will remain our highest priority. In the service of our customers we value compassion, consideration, courtesy, creativity, dedication, determination, flexibility, hard work, honesty, integrity, innovation, professionalism and teamwork. We define customers as every patient, consumer, provider, visitor, vendor and coworker.
Duties: Under the supervision of the Dental Director, the Dentist is responsible for providing clinical dental services and preventative dental care in an out-patient clinic or at one of our many community sites. Must be cognizant of the public health, social, and economic factors which impact the overall health of NEON's patients. Able to creativelt work with other health care professionals.
Education:
DDS, DMD degree from ADA - accredited School of Dentistry.
Minimum Qualifications: Current State of Ohio licensure to practice Dentistry. DEA Certificate. Professional malpractice insurance obtainable. Completion of an accredited General Practice Residency program preferred. Ability to maintain appropriate clinical privileges required, hospital privileges preferred. Successful clearance of general and DHS background checks required.
Duties: ​Under the general supervision of the Medical Director, the Internal Medicine Physician is responsible for providing and overseeing the healthcare of patients 18 years or older. Provide primary care to adult patients that involves the following: history, examination and treatment of simple to moderately complex medical conditions affecting patients aged 18 years and older, whereby conditions are typically managed without specialty or subspecialty consultant collaboration on an outpatient basis; history, examination and treatment of complex medical conditions affecting patients 18 years or older, whereby the conditions are typically managed with specialty or subspecialty consultant collaboration (e.g. oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and AIDS) on an outpatient basis. Work within his/her scope of training and that established by the Medical Director and when the needs of the patient fall outside that scope, refer the patient to other healthcare providers whose scope includes that of serving the patient.
Education:
Doctor of Medicine (MD) or Doctor of Osteopathy (DO).
Minimum Qualifications: Ohio State Medical License (Physician). BC/BE in Internal Medicine. DEA Certificate​.
General Duties:
Under the general supervision of the Medical Director, the Family Medical Physician is responsible for providing coordinated and quality primary care services to patients utilizing clinical services. Provides full range of preventative and primary care medical services, including health maintenance of chronic diseases and patient case management. Evaluates, diagnosis, and treats new and existing patients' medical conditions. Performs medical procedures, prescribing and referring patients for specialized consultation.
Education:
Minimum Qualifications:
Current, valid, unencumbered Ohio Medical Board licensure. DEA Cerrtificate. Certification by the American Board of Family Medicine (ABFM) or American Board of Internal Medicine (ABIM) and American Board of Pediatrics (ABP) and Maintenance of Certification (MOC) preferred.
Duties: ​Under the general supervision of the Medical Director, the Pediatrician is responsible for providing and overseeing the healthcare of patients 0 to 18 years of age. Provide primary care to child and adolescent patients that includes the following: history, examination and treatment of up to moderately complex medical conditions affecting patients whereby the conditions are typically managed without subspecialty consultation collaboration on an outpatient basis; history, examination and treatment of complex medical conditions affecting patients ages 0-18 years of age whereby the conditions are typically managed with subspecialty consultation collaboration and on an outpatient basis (e.g. oncology disorders, sickle cell disease, cystic fibrosis, and AIDS).
Education:
Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree;
Successful completion of Pediatric residency program.
Minimum Qualifications: Current, valid, unencumbered Ohio Medical Board licensure. DEA Certificate. American Board of Pediatrics (ABP) Certification and Maintenance of Certification (MOC) preferred.
Duties:
Under the general direction of the Medical Director, the Family (FNP) and Adult (ANP) Nurse Practitioners conduct History, Examination and Treatment of simple to complex medical conditions affecting patients within their scope of practice whereby the conditions are typically managed with or without specialty or subspecialty consultant collaboration (e.g. oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and HIV). Conditions can be managed with our without the director involvement of an Internal Medicine or Family Medicine physician under current Standard Care Arrangement.
Education:
Master of Science in Nursing (MSN) from accredited Adult or Family Nurse Practitioner Program.
Minimum Qualifications:
1. Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;
2. Adult or Family Nurse Practitioner Certification;
3. Current CPR certificate ( Healthcare provider BLS);
4. Current active Drug Enforcement Administration (DEA) Certificate;
5. 1-2 years outpatient practice preferred, but not required.
General Duties
The Assistant Director of Nursing Quality-Infection Control Practitioner (ADNQ-IC) coordinates on-going adherence to quality standards to ensure compliance with published Joint Commission standards. The ADNQ-Infection Control Practitioner uses scientifically based infection prevention practices and implements throughout NEON health centers and facilities. Educates health center staff about infectious diseases. Works with the NEON practitioner team to assure staff compliance and competence to prevent health care-associated infections (HAI's). Isolates sources of infections. Plans appropriate interventions to limit their transmission. Collects, analyzes and interprets data to track infections and reports to NEON Quality Improvement Committee. Cooperates and participates in NEON's Joint Commission continuous accreditation program. Coordinates the preparation and on-going compliance with quality standards published by The Joint Commission.
Education
Registered Nurse degree required.
Master of Science in Nursing (MSN) desired but not required.
Technical Skills
Use and/pr operate office equipment, i.e. personal computers, calculators, copier and fax machine.
Proficient in the use of Microsoft Office applications (Word, Excel, and Outlook).
Must demonstrate efficiency in the usage of the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems.
General Duties
Under the general supervision of the Medical Director, the Podiatrist conducts history, examination, and treatment of up to complex medical conditions of the foot and ankle, typically managed on an outpatient basis.
Education
Doctor of Podiatric Medicine (DPM) degree;
Completion of Foot and Ankle residency preferred;
American Board of Podiatric Medicine and Surgery Certification Maintenance of Certification (MOC) preferred;
Minimum Qualifications
Current, valid, unencumbered Podiatry licensure with the Ohio Medical Board;
DEA Certificate (Physician)
Technical Skills
1. Use and/or operate office equipment, i.e. personal computers, Microsoft Word and Outlook.
2. Ability to learn use of the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems. Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
General Duties
Under the general direction of the Medical Director, the Physician Assistant conducts History, Examination and Treatment of simple to complex medical conditions affecting patients across the lifespan whereby the conditions are typically managed with or without specialty or subspecialty consultant collaboration (e.g., oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and HIV). Conditions are managed under the supervision, control, and direction of an Internal Medicine or Family Medicine Physician with whom the physician assistant has a supervision agreement approved by the Ohio Medical Board.
Education
Master of Science in Physician Assistant Program.
Minimum Qualifications
Technical Skills
1. Use and/or operate office equipment, i.e. personal computers, Microsoft Word and Outlook.
2. Ability to learn use of the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems.
General Duties
Under the general direction of the Behavioral Health Director, the Adult, Child and Family Therapist/ Chemical Dependency Counselor provides behavioral health servcies to NEON patients experiencing mental health conditions and chemical dependency. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psycchotherapy. Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT).
Education
Minimum Qualifications
Technical Skills
General Duties
The Child, Adult and Family Therapist provides behavioral health services to NEON patients experiencing mental health conditions and emotional disorders. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides supervision of Social Workers and supervises students with required supervisory licensure.
Education
Minimum Qualifications
Technical Skills
General Duties
Under the general direction of the Medical Director, the Behavioral health Director directs the overall coordination of the Behavioral Health Department services and staff. Provides behavioral health services ot NEON patients experiencing mental health conditions and emotional disorders. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT). Provides supervision of Social Workers and Chemical Dependency Counselor. Coordinates integration of Primary Care and Behavioral Health care teams.
Education
Ph.D. in Psychology or Psy. D. (Doctor of Psychology) from an American Psychological Association's Committee on Accreditation (APA) accredited program; or
Ph.D. in Social Work, Master of Social Work (MSW) or Master of Science in Social Administration (MSSA) from an accredited program.
Minimum Qualifications
Current and valid State of Ohio Psychologist Board licensure; or
Licensed Independent Social Worker from the Ohio Counselor, Social Worker & Marriage and Family Therapist Licensure Board; or
Licensed Independent Chemical Dependency Counselor with the Ohio Chemical Dependency Licensure Board.
Training Supervision Designation preferred.
Two years outpatient experience preferred.
Technical Skills
Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
Ability to become proficient in the use of NextGen software.
General Duties
The Nutrition Counselor performs a variety of specialized duties related to the nutrition counseling of patients/families for Medical Nutrition Therapy (MNT) diet education. This may include but are not limited to: weight management, malnutrition/weight gain, nutrition therapy, and counseling of diseases like cardiovascular, renal, diabetes, gastrointestinal disorders, and general healthy diet for chronic disease prevention.
Education
Minimum Qualifications
Technical Skills
General Duties
Under the supervision of the Medical Director and in support of the staff Optometrist, the Optometric Technician provides the basic services of screening, billing, optometry support, enrollment, and eyeglass fitting and repair. The Optometric Technician will assist the Optometrist by performing eye screening, lensometry, dispensing eyeglasses, routine office duties, ordering supplies, and performing other duties as assigned.
Education
High School Graduate or Equivalent
Minimum Qualifications
Certification as a Paraoptometric Technician from the American Optometric Association preferred.
6 to 12 months of work experience or related clinical experience desirable;
Applicant should be able to pretest, do intake and present to Optometrist;
Applicant should demonstrate excellent optician skills.
Technical Skills
1. Demonstrated knowledge and proficiency in the use of Microsoft Office and Outlook.
2. Ability to acquire skills to become proficient in the use of NextGen software.
Duties:
Under the general supervision of the Director of Nursing Affairs or Assistant Directors and the clinical supervision of the Provider, the Medical Assistant is responsible for assisting with all basic examinations of patients. The individual will arrange for any subsequent laboratory testing of the patient, order supplies for the treatment areas and perform other duties as requested. Must demonstrate knowledge of the principles of growth and development over the lifespan (or receive cross-training) to provide age-specific care to all parent age groups, i.e. infant, child, adolescent, adult and geriatric patients.
Education:
Minimum Qualifications:
Positions Available:
Full-Time or Part-Time
Work Schedule Options:
Monday - Friday-8:30 a.m. to 5:30 p.m.
(Full-Time Hours)
Monday - Friday-5:00 p.m. to 9:00 p.m.
(Part-Time Hours)
Saturday/ Sunday- Weekend Hours Available
Duties:
Under the general supervision of the Director of Nursing Affairs or Assistant Directors, the Licensed Practical Nurse ((L.P.N.) is responsible for assisting with all basic examinations of patients and will arrange for any subsequent testing of the patient. The LPN administers oral and inject medication, changes dressings, removes sutures, screening patients and performs other duties as required. Must demonstrate knowledge of the principles of growth and development over the lifespan (or receive cross-training) to provide age-specific care to all patient age groups, ie. infant, child, adolescent, adult and geriatric patients.
Education:
Minimum Qualifications:
Positions Available:
Full-Time or Part-Time
Work Schedule Options:
Monday - Friday-8:30 a.m. to 5:30 p.m. (Full-Time Hours)
Monday - Friday-5:00 p.m. to 9:00 p.m. (Part-Time Hours)
Saturday/ Sunday- Weekend Hours Available
Duties:
Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours
Monday-Thursday: 12:00 P.M.-9:00 P.M.
Friday: 5:00 P.M. to 9:00 P.M.
Saturday: 9:00 A.M. to 3:00 P.M.
Holidays: 2:00 P.M.-9:00 P.M.
Part-Time Work Schedule Hours
Monday: 5:00 P.M. to 9:00 P.M.
Saturday: 9:00 A.M. to 3:00 P.M.
Holidays: 2:00 P.M. to 9:00 P.M.
General Duties
Under the supervision of Appointment and Referral Supervisor, the Appointment Specialist is responsible for day to day scheduling of all appointments, confirmation, cancellation, general registration, welcomes all new HMO patients, schedules same day appointments and sends reminder letter or fax to patients when needed.
Education
High School Diploma or GED.
Minimum Qualifications
Experience or willingness to learn client management system and other required software programs.
Technical Skills
Must maintain confidentiality of all work.
Must be able to type of minimum of 25 wpm.
Must be proficient with basic PC functions.
Must be accurate, adaptable and orderly.
Must use common sense.
Must demonstrate good customer services.
Must perform duties in a professional and dignified manner.
Must have excellent oral communication skills.
Must make sound judgement in problem solving.
General Duties
Under the general supervision of the Chief Operating Officer, the Director of Facilities coordinates and directs all activities associated with the maintenance and upkeep of NEON's Health Centers. Supervises maintenance staff, manages vendor contracts, and ensures compliance with requirements of regulatory agencies.
Education
Associates Degree in Business, Trades or related field. Bachelor's Degree preferred.
Minimum Qualifications
Technical Skills
General Duties
Under the direction of the Maintenance Supervisor or designee, the Maintenance Technician assists in performing a variety of general maintenance and groundskeeping duties, including equipment installation, maintenance and repairs, building renovation work and associated tasks around NEON Health Services facilities.
Education
High School Diploma or Equivalent
Minimum Qualifications
Technical Skills
General Duties:
Under the general supervision of the Director of Facilities, the Housekeeper I is responsible for ensuring ongoing compliance with Joint Commission Standard 02.02.01, which stipulates the need to prevent the spread of infections through the comprehensive cleaning and sanitation of the health center. The Housekeeper is responsible for maintaining a clean, sanitary, and welcoming environment throughout the health center. This role plays a crucial part in ensuring the health and safety of patients, visitors, and staff by adhering to high cleanliness standards and infection control protocols.
Education:
High School Diploma or G.E.D.required.
Minimum Qualifications:
Technical Skills
General Duties:
Under the general supervision of the Director of Facilities, the Building Monitor is responsible for monitoring and patrolling all areas within the health center; checking for potential hazards; enforcing building/NEON Safety Manual rules; responding to emergencies; ensuring the proper use of facilities; managing access/alarm control and reporting any issues to relevant authorities; and essentially acting as a watchful presence to safeguard people and property within the building. This role also involves monitoring the premises to prevent unauthorized access to interior and/or exterior spaces and serving as a resource to staff/patients/visitors each day.
Education:
High School Diploma or G.E.D. required.
Minimum Qualifications:
Technical Skills & Working Conditions
General Duties
Accounting Manager is responsible for overall accounting department function, including but not limit to Payroll, AP, Journal Entry, Monthly and Annual Closing, Financial Report. The successful candidate is highly efficient, detail driven, willingness to learn and must well under pressure.
Education
Minimum Qualifications
Technical Skills
Duties: Under the supervision of the Dental Director, the Dental Hygienists provide preventive dental care and teach patients how to practice good oral hygiene. Takes and develps x-rays and examines patient's teeth & gingival structures, documenting the presence of disease or abnormalities. Assist the patient in maintaining good oral health. Develops and promotes community dental health programs care professionals?
Education:
Graduate from an accredited dental hygiene school and pass both a written and clinical examination. Dental Hygienist Licensure in the State of Ohio. Able to work without direct supervision. License to work without an Dentist. Must have completed at least one year of College. Current CPR Certificate (Healthcare Provider BLS).
Minimum Qualifications:
Dental Hygieneists must be licensed in the State of Ohio. Hygienist must be graduate from an accredited dental Hygiene school and pass both a written and clinical examination. Dental Hygienists must work well with others, particulary patents who may be under stress. Dental Hygienists must have manual dexterity because they use dental instruments with little room for error qwithin a patient's mouth.
Duties:
Under the supervision of the Dental Director, the Certified Dental Assistant performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Certified Dental Assistant assists the Dentist, instructs dental patients on how to properly care for their teeth, communicates effectively with patients, maintains equipment and inventory, and follows universal precautions and all OSHA requirements. The Certified Dental Assistant also performs advanced intra-oral procedures that are determined by the State of Ohio Dental Board with proper certification and current pit & fissure sealants & coronal polishing.
Education:
Minimum Qualifications:
Technical Skills:
Duties:
Under the supervision of the Dental Director, the Dental Assistant performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Assistant assists the Dentist, instructs dental patients on how to properly care for their teeth, communicates effectively with patients, maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education:
Minimum Qualifications:
Technical Skills:
General Duties
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental asisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
General Duties:
Under the supervision of the Director of Social Services & Special Programs, the Community Health Worker is responsible for providing community-based outreach and enrollment assistance and ongoing case management, home visiting, assessments, referrals to resources and services, education and support, and disease management to at-risk populations.
Education:
Minimum Qualifications:
Positions: Full-Time and Temporary Part-Time
General Duties
The Patient Centered Medical Home (PCMH) Care Coordinator will be responsible for facilitating care coordination services for NEON patients who need wellness and preventive care. The PCMH Care Coordinator will assist with the management of the computerized data respository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care. Works closely with care teams to maximize patient follow through with care plans. As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives. Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care.
Education
Minimum Qualifications
Technical Skills
General Duties:
The primary functions of this position include, but are not limited to, maintaining and recording medical data into the electronic health record; release of medical information; forms completion; medical records documentation management to include prepping, scanning/indexing and quality analysis of paper medical record documents into the electronic health record (EHR) medical record storage and maintenance; assisting immigrants with applications for citizenship; assisting patients with Patient Portal enrollment; chart audits, customer service, and other duties as assigned. The HIT Specialist must be proficient in navigating an electronic health record. In addition, the position requires good organizational skills and the ability to prioritize, manage, and track multiple tasks. The HIT Specialist must also have the ability to apply laws and regulations on the confidentiality of information under the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Act of 1974 and the Freedom of Information Act.
Education:
High School Diploma or GED is required.
RHIT (Registered Health Information Technician) credential is preferred.
Minimum Qualifications:
Two (2) years of experience working in a medical records/healthcare setting or an active RHIT credential .
Familiarity with HIPAA rules and regulations.
Experience with performing release of medical record information.
Must be organized, detain-oriented and able to multi-task in a fast-paced environment.
Must have good verbal and written communication skills.
Ability to work with technical professionals, management, clinicians and co-workers in a team environment.
Working knowledge of medical terminology.
Collinwood Health Center
Convenient Care Hours
Monday thru Friday:
5:30 pm - 9:00 pm
Saturday: 9:00 am - 9:00 pm
Sunday: 2:00 pm - 9:00 pm
15322 St. Clair Ave.
Cleveland, OH 44110
Phone: 216-851-1500
Fax: 216-851-0602
East Cleveland
Health Center
15201 Euclid Ave.
East Cleveland, OH 44112
Phone: 216-541-5600
Fax: 216-541-5658
Monday thru Friday:
8:30 am - 5:30 pm
Closed Saturday & Sunday
Southeast Health
Center
13301 Miles Ave.
Cleveland, OH 44105
Phone: 216-751-3100
Fax: 216-751-2480
Monday thru Friday:
8:30 am - 5:30 pm
Closed Saturday & Sunday
Norwood Health Center
Dental Only
1468 East 55th Avenue
Cleveland, OH 44103
Phone: 216-881-2000
Fax: 216-812-8124
Monday thru Friday:
8:30 am - 5:30 pm
Closed Saturday & Sunday
Superior Health
Center
12100 Superior Ave.
Cleveland, OH 44106
Phone: 216-851-2600
Fax: 216-851-4125
Monday thru Friday:
8:30 am - 5:30 pm
Closed Saturday & Sunday
St. Clair Health
Center
10505 St. Clair Ave.
Suite 101
Cleveland, OH 44108
Fax: 216-441-3968
Monday thru Friday:
8:30 am - 5:30 pm
Closed Saturday & Sunday
Miles Broadway Health Center
Temporarily Closed
9127 Miles Ave.
Cleveland, OH 44110
Phone: 216-325-6544
Fax: 216-441-3968
NEON Corporate Office
4800 Payne Avenue
Cleveland, OH 44103
Phone: 216-231-7700
Fax: 216-231-3828